Delivery

  • In case of pick up, buyer must contact us before coming into the store.
  • The item will be shipped after payment has been received in full.
  • We only use furniture carriers to transport our products. We are happy to work with your preferred carrier providing they carry blankets to protect your item
  • Please be sure that you agree to the day and time of delivery and that someone is at the address that time to receive and check the item/s
  • Delivery fees are paid on delivery in cash to the driver unless another arrangement is made
  • We will not be held responsible for any incident or any accident or consequential damages related to the use or misuse of this product under any circumstances, being the vehicle, equipment or persons involved

Payment

  • If you have any question regarding payment please call our store in Neutral bay
  • All payments need to be cleared and made in full prior to dispatch.
  • The purchase price does NOT include delivery or assembly. Any extra work you engage the courier in will be charge at their discretion
  • Please call us or email to confirm the availability of the items you are interested in, as cases of high demand furniture may not be in stock.

Returns

  • Returns are accepted if any product you purchase from us is faulty or damaged
  • A refund will be issued within 3 days for online purchases only after the product is returned in original packaging
  • Please note that any shipping costs are not subject to refund
  • All furniture sold as a second, clearance or in AS –IS condition is a firm sale. We do not refund or exchange these items
  • The buyer is responsible for all return shipping charges. Goods are to be returned in original packaging
  • Please choose carefully as we do not refund if you change your mind or make a wrong decision
  • We are not directly liable for any loss, theft or damage to any goods in transit but we will assist you.
  • Photos are for representative purposes only. Please remember that each computer screen and camera has a different colour range so please visit us to see the item and finish in person
  • Please contact us if you have any questions regarding our products or service.